localbot
Automatically reply to every website lead
localbot can start from your existing form notification emails or the floating localbot form, text reachable leads back by SMS, and prepare your callback with a handoff summary.
The lead is gone before you see the email
Harvard Business Review found that companies responding within one hour were nearly seven times likelier to reach a lead than companies that waited longer. The InsideSales.com and MIT study found the five-minute window matters even more.
Contact odds
HBR found a large contact advantage for companies that tried to reach leads within one hour.
Contact odds
InsideSales.com and MIT research found stronger odds when calling within five minutes instead of waiting.
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localbot reply time
Sources: Harvard Business Review lead response research, InsideSales.com and MIT lead response study localbot reply time is a product target. The third-party sources explain why delay hurts contact rates.
Email auto-reply vs SMS auto-reply
Most contact form auto-reply guides are about email. SMS is a different league.
| Email auto-reply | SMS auto-replylocalbot | |
|---|---|---|
| Open rate | ~20% | ~98% |
| Average response time | Hours | Seconds |
| Works on mobile | Buried in inbox | Instant notification |
| Feels personal | No (looks automated) | Yes (text conversation) |
| Can gather missing details | No | Yes (follow-up questions) |
See also: contact form SMS notifications and SMS alert setup guide.
How localbot works now
Connect a lead source
Use current form notification emails, or install the floating localbot form when you want better intake.
You get an SMS notification
localbot reads the inquiry and sends the owner the useful context by SMS.
localbot follows up
localbot texts reachable leads by SMS and asks for missing details when useful.
You get a handoff summary
You call back with the lead source, request, missing details, and callback context in front of you.
What the conversation looks like
Example of localbot gathering callback context
SMS conversation
Hi! Thanks for reaching out to Helsinki Plumbing. To get you help fast, could you describe what you need?
2:03 PM
Kitchen sink is leaking, need someone asap
2:04 PM
Got it, a kitchen sink leak. What's your timeline - is this an emergency or can it wait a day or two?
2:04 PM
Pretty urgent, water is dripping
2:05 PM
Understood. When would be a good time for our plumber to call you back today?
2:05 PM
Anytime, I'm home all day
2:06 PM
Summary sent to owner:
Kitchen sink leak, urgent. Available for callback anytime today. Home all day.
localbot texts you and can text the customer back automatically.
Add localbot to handle lead follow-up when you want automatic follow-up.
localbot
You get an SMS when a lead comes in. If you are busy, reachable leads get SMS follow-up, missing-detail questions, and a handoff summary.
€299/mo
- Instant SMS notification
- Automatic SMS reply to leads
- Missing-detail questions
- Follow-up if lead goes quiet
- Lead dashboard
- 100 lead conversations/month
Never lose a lead to slow response again
Add localbot to handle lead follow-up when you are ready.
Questions
How does localbot reply to leads?
What if I want to handle the lead myself?
Can leads opt out?
Do I need a separate phone number?
Can I customize the questions?
Can I set up auto-reply on a WordPress contact form?
Can I set up auto-reply on a Squarespace contact form?
What does the auto-reply SMS say?
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